image header

Bonus Policies

meet us and trade with confidence

BONUS POLICY

Fibra FX retains the right to grant rewards to its Clients by assigning bonuses to your trading accounts, subject to the terms and conditions that the company will establish. These bonuses may only be withdrawn by the Client if they meet the commercial requirements. corresponding, which may be modified on certain occasions or communicated to the Client.

To be eligible for corporate bonuses, you must meet the following criteria:

  • Be a newly registered user at www.fibrafx.com.
  • Obtain account approval from the Compliance department.
  • Accept and comply with all of the Terms and Conditions.

Note: It is imperative to accept the Terms and Conditions associated with the bonuses.
Once all conditions have been satisfied, the bonus will be automatically added to your account within of one business day.

If you choose not to receive the bonus or cancel it, it is necessary to communicate this decision to the department of Customer Service or, alternatively, by sending a message through the form on our website.

Bonus

Each Client who opens an account with the company, completes the verification process and fully activates it, you will receive a $25 welcome bonus. To obtain this bonus, it is necessary to request it within a period of one month from the completion of the activation process. Withdrawal of the bonus will only be possible after fulfilling with all negotiation requirements.

Volume requirements

Fibrafx.com users who have received a bonus will only be able to request withdrawals after having reached a minimum trading volume equivalent to 30 times the sum of the deposit and the accumulated bonus, called "Minimum Trade Volume".

By way of illustration:
Let's say you make a deposit of $500 and receive a bonus of $100, which adds up to total of $500 + $100 = $600. In order to request a withdrawal, you must reach a Minimum Trading Volume of $18,000 ($600 multiplied by 30), without using leverage.

This process must be completed within 30 days.
Any withdrawal request will result in the removal of the bonus.

Users have the right to receive welcome bonuses once they complete their registration and meet the requirements, except for those who reside in restricted jurisdictions indicated in the Retail Customer Agreement, as well as in any of the following jurisdictions:

Algeria, Anguilla, Azerbaijan, Bahamas, Bangladesh, Bermuda, Bhutan, Bolivia, British Indian Ocean Territory, Brunei Darussalam, Burundi, Canada, Cambodia, Cameroon, Central African Republic, Chad, Colombia, Comoros, Djibouti, Dominica, Dominican Republic, Egypt, Equatorial Guinea, Ethiopia, Faroe Islands, Gabon, Gambia, Grenada, Guinea, Guinea Bissau, India, Indonesia, Jersey, Kenya, North Korea, South Korea, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Lesotho, Liberia, Libya, Macau, Madagascar, Malawi, Marshal Islands, Mayotte, Mongolia, Morocco, Mozambique, Namibia, Niger, Nigeria, Pakistan, Philippines, Russian Federation, Rwanda, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Suriname, Tajikistan, United Republic of Tanzania, Togo, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Ukraine, United States, Uzbekistan, Vietnam, Zambia and Zimbabwe.

A waiting bonus will be available after reaching a certain amount of points in a pre-established period of time.
The conditions of this bonus are determined by volume and duration criteria, collectively referred to as "Criteria". Both the bonus and the deposit cannot be withdrawn until the criteria have been met established, covering points a, b and c for the outstanding bonds described below.

To proceed with the withdrawal request, it is necessary to meet a minimum trading volume, which is equivalent to 30 times the total sum of the deposit and the bonus awarded, called "Minimum Trading Volume".

By way of illustration:
If you make a deposit of $500 and receive a bonus of $100, the total amount would be of $500 + $100 = $600. In order to request a withdrawal, it is necessary to reach a Trading Volume Minimum of $18,000 ($600 multiplied by 30), without resorting to leverage.

This process must be completed within 30 days.
Any withdrawal request will result in the removal of the bonus.

Compliance with the trading volume requirement must be carried out within the given period by the Company, which will not exceed 30 calendar days (the "Time Frame") counted from from the date of grant of the bonus.

A pending bonus refers to a type of bonus that does not generate a financial transaction immediately upon being granted. This bonus is not added to the Client's account balance immediately, but remains in a "pending" status.

The "pending bonus" is deferred until the Client reaches the required number of points within the pre-established deadline. The accumulation of points will begin only after the Client has accepted the Terms and Conditions. Only when the Client has met both conditions (upon reaching the amount necessary points within the established period), the bonus will be added to the Client's account as "cash available", which may be withdrawn without restrictions.

In case trading losses are recorded in your account, these losses will be initially deducted from the deposit. This principle extends to situations where additional deposits are made after receiving the bonus.

This process must be completed within 30 days.
Any withdrawal request will result in the removal of the bonus.

Currency: All amounts will be credited in the base currency in which your account is maintained.